Go Modular: How a Stackable Strategy Helps Governments Modernize Business Systems

To optimize business systems and deliver value to taxpayers, governments should focus on a modular strategy that allows them to stack solutions and applications that work together seamlessly — without having to overhaul all their business systems at once.

A modular, purpose-built suite of applications address specific government business needs like permitting, payments, budgeting, procurement and grants management. Based in the cloud for agility, scale and mobility, each application is designed to integrate with its counterparts and to connect via API to existing software.

A modular approach to modernization helps streamline processes and improve public trust.

GAINING PRODUCTIVITY

Agencies need to meet residents’ rising expectations for seamless user experiences. A modular application set creates a common interface that simplifies and streamlines everyday work for employees as well as constituents. Payments to multiple departments can be integrated with other service functions. “Residents can see all that on a single interface,” says Abhi Nemani, senior vice president of product strategy with Euna Solutions and the former chief data officer for Los Angeles.

Cloud-native applications mean verified users can access data dashboards and visualizations from anywhere. Digital access makes data input far easier, accelerating service delivery and improving analytics and decision-making.

IMPROVING TRUST AND CREDIBILITY

“There has to be trust in public finance and administration — how we’re spending and taking in public dollars is really important,” Nemani says. “Residents have questions and want to know what’s going on.”

Easy-to-use, modular applications make data and documents more accessible to internal staff, elected leadership and the public.

• Stakeholders can oversee budgets, procurement and payments.
• Agencies can speed their response to audits and public records requests.
• Collecting, managing and securing data happens with transparency and compliance.
• Quantifying and visualizing revenue and spending are more straightforward.
• Securing and disbursing grant money are more efficient.

Making information more accessible and transparent — especially in finance and administration — creates a single source of truth and improves public trust in government.

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