Tomes pairs this customer-centric approach with the deep technical knowledge essential for a state CIO. Prior to assuming his current position in April 2019, Tomes worked for several years in local government, preceded by private-sector work in which he led complex initiatives on a massive scale. But he was drawn to the “intimacy” of government work, in which technology could bring tangible outcomes in your own community. The move to the state multiplied Tomes’ responsibilities, but he leans on his IT knowledge and understanding, serving as a “relentless advocate” for how technology can help government fulfill its mission.
He offered a recent example of this, in which the state used a new collaboration tool to conduct a town hall meeting. A departure from platforms his team had previously used, some were a bit reluctant to try something new with minimal lead time. Tomes inspired confidence in his staff, communicating faith in their ability to make it a success. “The team did phenomenally … I mean they knocked it out of the park,” he said. “Having a technical background can be really beneficial for helping to shape the art of the possible.”
Tomes was named CIO amid a high-profile vehicle registration project that was ultimately rebid and rebuilt. Launched successfully last fall, Tomes credits communication and collaboration with a talented, multi-agency team for pulling it over the finish line. This respect and admiration for the people he works with radiates through everything Tomes talks about. “We have just an unbelievably incredible, diverse leadership team that really, really cares. And that’s what makes the magic happen.”
