Mancini attributes the county’s success to overhauling outdated tech and strengthening inclusion initiatives for his team. He’s known many of them from previous career stops, which have spanned from the early startup days at America Online to executive leadership roles across both the public and private sectors.
“A lot of them joined me here in Prince William County because they knew we were going to do something very interesting,” said Mancini. “If you treat people well and do good work, talent is going to be available to you because people want to do work on interesting things. When you do innovative things and you’re using modern technology, what self-respecting technologist doesn’t want to be a part of that?”
Mancini recently led a massive technology modernization program: The county’s digital infrastructure was completely redesigned, rebuilt and equipped to operate on a high-speed, 400 GB backbone, which also allowed enhanced network security.
In the future, Mancini will focus on improving government experience, which includes the development of a new 311 platform that will involve AI. The project is underway now, with the help of the county’s new Transformation Management Office.
“I’m very excited about what that’s going to do for the county,” said Mancini. “It’ll be another 10 years before we get our IT department exactly where we want it, but we’re on our way.”
*The Digital Counties Survey is conducted by the Center for Digital Government, part of e.Republic, Government Technology's parent company.