Exploring Emerging Trends in Government Technology — ICYMI

William “Bill” Eggers, executive director of Deloitte’s Center for Government Insights, explores the latest technologies and anticipates trends for government in 2024.

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Exploring Emerging Trends in Government Technology
Since 2019, Deloitte’s Center for Government Insights has issued an annual report outlining the top trends transforming government — not merely technological trends but also trends related to partnerships, policy, processes and people in the public sector.

Amidst the current atmosphere of low levels of trust in government worldwide, this global scan of trends offered reasons for hope. From significantly reducing process complexity to using policy simulation models to explore the impact of potential changes, more than 200 real-world cases were identified worldwide, offering proof that government is undergoing radical transformation and achieving exponential growth.

Why exponential? Whereas previous technological “revolutions” took many decades from the introduction of the new technology until its impact upon society was recognizable, mobile and digital technology brought visible change at a more rapid pace — and now AI is poised to transform society even more quickly. In order to take advantage of new technology to improve services, governments are going to need to move faster than ever before.

Such newfound speed was among the eight trends propelling the “10x government of the future” in addition to unleashing productivity, scaling equity and crossing boundaries to transform mission effectiveness.

William “Bill” Eggers, the executive director of Deloitte’s Center for Government Insights, joined ICYMI to talk with e.Republic* President Dustin Haisler and Chief Innovation Officer Joe Morris about the report, the need for agility and real-world examples that give him reasons for optimism.





“In Case You Missed It” is Government Technology’s weekly news roundup and interview live show featuring e.Republic President Dustin Haisler and Chief Innovation Officer Joe Morris as they bring their analysis and insight to the week’s most important stories in state and local government.

Follow along live Fridays at 12 p.m. PST on LinkedIn and YouTube.

*Note: e.Republic is Government Technology’s parent company.
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Dustin Haisler is the president of Government Technology's parent company e.Republic. Previously the finance director and later CIO for Manor, Texas, a small city outside Austin, Haisler quickly built a track record and reputation as an early innovator in civic tech. As President, Haisler drives exponential growth, implements new ideas and promotes a corporate culture that rewards creativity. Read his full bio.
Joseph Morris is the chief innovation officer of <i>Government Technology</i>’s parent company e.Republic and a national keynote speaker on issues, trends and drivers impacting state and local government and education. He has authored publications and reports on funding streams, technology investment areas and public-sector priorities, and has led roundtables, projects and initiatives focused on issues within the public sector. Joe has conducted state and local government research with e.Republic since 2007 and knows the ins and outs of government on all levels. He received his Bachelor of Arts in government and international relations from the California State University, Sacramento.